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Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Property Assignments
Please assign your guests to their property. Nominate their names to each property.
You have nominated multiple property; please note that the arrival/departure dates and payment details must be the same for all property. If these details are different, please consider separate bookings.

Cancellation Policy

Book now, pay later and enjoy fully flexible date changes

Simply book now, and pay 50% deposit 30 days prior to travel.  No deposit is required at time of booking. Moana Sands will charge 50% deposit 30 days prior to your arrival, without further notice. The balance to be settled during your stay.

Bookings with a total 4 nights stay or less; and with travels of less than 28 days of check-in date full payment will be required upon the confirmation of booking.



Once a booking has been confirmed the following cancellation policy will apply and will be enforced:-

31 days prior to arrival - NO FEE
30-15 days prior to arrival - 25% of total accommodation
14-8 days prior to arrival - 50% of total accommodation
7-1 days prior to arrival - 75% of total accommodation
NO SHOW - 100% of total accommodation
Also applies to any amendments made within the same time frame.

We will retain a 3.5% Administration fee in a case of a refund.

We strongly recommend you purchase travel insurance for all other unforeseen circumstances that may result in cancellation or any other claim.



Does not apply to Non-Refundable Reservations.