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Client Login
Please enter your Client Log-in user name and password for access to the Special Client Booking Facility.
If you wish to cancel your booking, please enter the Booking Reference Number and your last name.
Property Assignments
Please assign your guests to their property. Nominate their names to each property.
You have nominated multiple property; please note that the arrival/departure dates and payment details must be the same for all property. If these details are different, please consider separate bookings.

Moana Promise




Your peace of mind … our commitment to you


The Cook Islands Promise is a joint commitment to protect all Cook Island residents, and international visitors, from the severe acute respiratory syndrome virus widely known as COVID-19.  We are extremely thankful that our nation has remained COVID free throughout this global pandemic.

Here at the Moana Sands Hotel Group, we have taken added precautions to ensure your peace of mind when you stay with us.

  • Contactless check-in
  • Pragmatic physical distancing
  • Highest level cleaning and disinfecting rooms utilising proven chemicals to combat COVID-19
  • Dedicated Moana Sands Hotel Group airport transfers offering high level precautions
  • Participation in CookSafe programme (see below)


IMPORTANT   Snorkelling equipment

We strongly recommend guests bring their own snorkelling equipment. Whilst we offer courtesy use of equipment and carry out high level of cleaning and disinfecting after each usage, we recommend guests bring their own. 


When you arrive, we recommend CookSafe


CookSafe is part of a national programme to protect the Cook Islands from the severe acute respiratory syndrome virus widely known as COVID-19. CookSafe is a voluntary contact tracing (not tracking) system. You can check in and check out of participating businesses around the island, such as hotels, shops, cafes and restaurants. Your participation means you are a part of the national effort to keep the Cook Islands Covid-19 free, for which we thank you. To register for CookSafe, complete the simple form which will be handed to all passengers on your arriving flight into Rarotonga.